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Shipping Information

We Ship Fast & Offer Great Shipping Rates/Options

  • Fast, low cost standard shipping. Many items ship for less than $5.
  • Same day shipping on all orders placed before 12 pm CST unless noted otherwise on product page.
  • No Sales Tax (except for Texas residents)
  • Discounted standard and priority shipping rates on all orders. Calculate your exact rate during checkout with our handy shipping calculator.
  • Expedited/guaranteed shipping options available via UPS.

Transit Time Estimation Maps

    Important Note For Canadian Customers

    Orders shipped to Canada typically take between 6 and 14 business days depending on the shipping method chosen. The delivery time may vary depending on how long a package takes to make it through Customs. When ordering from The Dog Outdoors, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

    Detailed Shipping Information

    • We ship anywhere in the United States via USPS, UPS, and occasionally FedEx Ground (if you cannot receive mail via USPS please note this in the comments section at checkout and we will ship an alternate method). Our goal is to get your items to you as quickly as possible when selecting our standard shipping option (priority & expedited shipping methods available as well on most items) If you indicate a PO Box as your shipping address we will automatically send via USPS.
    • We ship to Canada via USPS/Canada Post for most items unless otherwise noted. Although we ship immediately, Canadian shipments can take from 1 to 2 weeks depending on how long it takes to get through Canadian customs.
    • We also ship to APO and US Territory addresses unless otherwise noted via USPS mail.
    • All shipping rates are calculated at checkout based on your location and the items in your order. See the maps above for estimated shipping times via our standard shipping option or priority shipping option.

    ** We try our very best to ship your order out the same day it is placed if received by 12:00 pm CST so you can enjoy your purchase at the soonest possible date. While most items ship the same business day (Mon-Fri), other items may take a day or 2 longer to ship. If there will be a delay in shipping, it will be clearly noted on the item page next to the green "in stock" icon. Should one of the items you ordered take longer to ship, it will likely be shipped separately from the rest of your order. This will ensure you get most of your items as quickly as possible. There is no added cost and the items shipping separately will be circled/noted on your packing slip.

    Need Something By The Weekend?

    Let's say it is Thursday before 12 pm CST and you would like to get something by the weekend. The item is marked as "ships the same business day". In order to guarantee delivery, you would need to choose one of our UPS expedited shipping methods. Please keep in mind that UPS does not deliver on the weekends, so you would need to choose the "UPS Next Day Air" option during checkout in this instance. If you had the same scenario, but it was only Wednesday, you could choose the "UPS 2nd Day Air" option to guarantee arrival.

    Shipping Methods During Checkout

    UPS 3 Day Select - Delivery by the end of the third business day. Service Area: The 48 contiguous states. (Business days are considered Mon-Fri)

    UPS 2nd Day Air - Delivery by the end of the second business day. Service Area: All 50 states and Puerto Rico, with some limitations in Alaska and Hawaii (Business days are considered Mon-Fri)

    UPS Next Day Air - Delivery by end of the next business day. Service Area: All 50 states and Puerto Rico, with some limitations in Alaska and Hawaii (Business days are considered Mon-Fri)

    Standard and Priority Shipping Estimations: Let's say it is before 12 pm CST and you choose our "Standard Shipping" or "Priority Shipping" option during checkout. Assuming your item is marked to ship the same business day, the maps at the top of this page will give you an idea of the number of business days (Mon-Fri for "Standard" or Mon-Sat for "Priority") your item will likely take to arrive.

    Thank you so much for stopping by!

Common Questions