Frequently Asked Questions
**We have developed a general tips & safety page that covers everything you ever wanted to know about biking with a dog.
Why Should I Buy From The Dog Outdoors?
1) What is the difference between the Walky Dog Plus and the original Walky Dog?
2) Can I attach the WalkyDog directly to the dog's collar or should I use a dog pulling harness?
3) Can I bike 2 dogs at once? Can I use 2 Walky Dogs on 1 bike?
4) What is the spare cord for?
5) I have 2 bikes and would like to bike my dog on both. Do I need 2 WalkyDogs?
6) How does the Walky Dog attach to my bike?
7) What makes the WalkyDog safer than holding a normal leash while biking?
8) What are the benefits to using the WalkyDog vs just walking your dog?
9) I have a smaller dog; do I need the Low Rider attachment?
10) Can the WalkyDog be used on asphalt/pavement?
11) Will the WalkyDog fit any bike?
12) Who can use the WalkyDog?
13) Can the WalkyDog be used with a gas powered scooter, golf cart, or ATV?
14) Will the internal cord ever need replacing?
15) What if the dog abruptly pulls to the left or right?
16) My dog is scared of bikes. Is there any way I can train it to enjoy the WalkyDog?
17) How far should I bike my dog at a time?
18) My Dog is powerful, will he be able to make the WalkyDog twist on the seatpost?
19) What is your return policy?
20) Can I use the WalkyDog with a regular scooter?
What is the difference between the Walky Dog Plus and the original Walky Dog? We are excited to be the exclusive retail dealer of the all new Walky Dog Plus. When you buy directly from our website, you get the added benefit of a 100% Satisfaction Guarantee & Warranty. Since we only sell directly through our website, this is available nowhere else. The Walky Dog Plus is essentially an upgraded, higher quality version of the popular Walky Dog. The Walky Dog Plus is manufactured in a higher-end facility, made with tougher materials, stronger metal, better cord, a higher resistance clip, and a higher attention to detail. The quick lock/release mechanism has been completely redesigned and beefed up. The cord has been upgraded to a higher grade military grade 550 paracord. You may also purchase spare replacement cord from us. The leash connection clip of the WalkyDog Plus is all-new and tested for use with the most powerful of pullers. The packaging has been upgraded to help protect the WalkyDog in transit. All in all, we feel the WalkyDog Plus is the best (and safest) version of the Walky Dog yet and have decided to only carry this option at The Dog Outdoors. As of 2015 we have discontinued selling the original WalkyDog. We want the best for our customers.
Can I attach the WalkyDog directly to the dog's collar or should I use a dog pulling harness? I advise using a dog harness with padding because it distributes the pull evenly and is more comfortable for your dog.
Can I bike 2 dogs at once? Can I use 2 Walky Dogs on 1 bike? I have never tried this myself, but we have quite a few customers that use 2 WalkyDogs mounted one on top of the other under the seat to do this. You need about 3 inches of space under the seat to set 2 WalkyDog clamps. My suggestion is to obviously use more caution if attempting this and to make sure the dogs are of similar size and ability. You would never want a situation where one dog is pushing the other dog beyond his/her limits. Also, it would be best to get each dog used to biking alone first. I can't stress enough that you need to pay more attention and make sure your dogs are never falling behind.
What is the spare cord for? The spare cord is used if you want to make a custom length cord. Over time with a powerful pulling dog, the standard cord could begin to wear down. This is not something that would happen overnight, but it's just something to keep an eye on. This is why we carry replacement cord that can be changed out extremely quickly and easily. The cord we use is 550 paracord in case you would like to purchase elsewhere or already have some.
I have 2 bikes and would like to bike my dog on both. Do I need 2 WalkyDogs? No. This is the great thing about the quick release feature of the WalkyDog. Simply purchase an additional jaw clamp and install on your second bike. Now the WalkyDog can be switched between bikes in less than 5 seconds!
How does the Walky Dog attach to my bike? The WalkyDog comes with a separate jaw clamp that attaches onto the seatpost of your bike. The jaw clamp will fit any standard seat post that is 3 1/4" - 4" inches in circumference. The WalkyDog leash then can be quickly attached and detached from the jawclamp via the quick release mechanism. Tip: Make sure your bicycle seat post is securely tightened to prevent movement if using the WalkyDog with a very powerful breed. I prefer not using the clear rubber seat post protector that comes with the WalkyDog because you can get the WalkyDog as tight as you need it this way. We also have started carrying a new accessory to prevent forward twisting with powerful pullers. See the Power Puller Accessory Here
What makes the WalkyDog safer than holding a normal leash while biking? Because the WalkyDog attaches securely onto the seatpost of your bike, you are able to keep both hands on the handlebars where they belong. The WalkyDog also has a patented internal shock absorbing system that severely reduces the pull from your dog and quickly corrects them if they try darting out to the side. The WalkyDog is also designed in such a way that your dog is deterred from trying to run too far ahead or get too close to your tires - but at the same time it keeps them close enough to your bike that you do not take up too much space on the road or trail.
What are the benefits to using the WalkyDog vs just walking your dog? While walking your dog is great, it takes a very long time to wear an active dog out. Many people have jobs requiring them to work long hours and the thought of coming home to walk their dog for hours is not at the top of their list. Walking or trips to the dog park are great when there is time, but it is great to have the alternative of biking your dog. Plus, you can wear an active dog out in a fraction of the time it would take walking them. Dogs love the WalkyDog and frequent use of it will leave you with a well exercised, content dog that is not tempted to be destructive. Best of all, biking a dog is fun for the owner as well!
I have a smaller dog; do I need the Low Rider attachment? Please remember that we do not recommend biking dogs that are under 30 lbs (anything in the low 20 lb range is pushing it in my opinion). Ideally your dog should also be 1 year old or more. Consult your vet if you are still unsure. If you are going to bike a smaller dog please ride at a slower pace and for shorter distances - it is important to never push your dog beyond his or her limit. There are a few options for biking shorter dogs. My ideal solution is to use the Bike Tow Leash because of its flexibility and the fact that it comes off the bike at a low point by design. If using the WalkyDog you can either extend or replace the WalkyDog cord to a custom length (very easy to do), or you can purchase the WalkyDog Low Rider Attachment. One option is no better than the other - it is just a personal preference. Please use your best judgment when deciding to use the WalkyDog with a smaller dog.
Can the WalkyDog be used on asphalt/pavement? Yes, but monitor the wear on your dog's pads. Hot summer months can really heat up the asphalt and damage your dog's paws with extended biking. As long as you monitor your dog's pads for damage riding on pavement during cooler parts of the day should be okay. Test the surface with your hand first and make sure you can keep your hand on the surface for at least 7 seconds without discomfort. I sometimes bike on pavement with my dog and we carry protective paw wax that can help keep the pads in good condition. During the summertime when temperatures spike, it is VERY important to only bike your dog during cooler parts of the day and for shorter distances. Make your dog's pads have become accustomed slowly to pavement riding. Always bring water along for the ride and take frequent breaks. Consider bringing along a dog bike trailer with a cool wet towel or cooling pad inside to give your dog a rest on the way home.
Will the WalkyDog fit any bike? The WalkyDog can fit any bike with a seat post that is 3 1/4" - 4" in circumference (I haven't found a bike yet that it doesn't fit). One customer with a very small seat post size under the range above told me that she went to a bike shop and had a bicycle seat post shim fitted to her bike to make it work perfectly for a very small price. Customers that have slightly over the size requirement seat post have told me they made it work by using longer bolts that they picked up at the hardware store.
Who can use the WalkyDog? Any adult that is comfortable riding a bicycle. The WalkyDog should NOT be used by children or women who are pregnant. Or by people carrying children on the bike in a child bike seat.
Can the WalkyDog be used with a gas powered scooter, golf cart, or ATV? Absolutely Not!
Will the internal cord ever need replacing? The internal cord is very durable and made to withstand even the most powerful dog's abuse. That said - depending on the activity and strength of your dog, the internal cord may eventually wear down. This will not happen overnight - just monitor it and replace as necessary. This is very easy to do (takes about 3 min). We carry some excellent replacement cord that is military strength. The video below shows how to make a custom length cord or replace a worn out cord:
What if the dog abruptly pulls to the left or right? The WalkyDog is specifically designed to withstand the shock from a dog pulling. There is a patented internal spring system in the WalkyDog that acts similar to suspension in a car. When your dog pulls, the springs give, but then act to get your dog back in line. This system substantially reduces the pull on your bike and puts you in control. Compared to holding on to a normal leash while biking your dog, the WalkyDog is MUCH safer. It is still important to be cautious with very powerful dogs when first using the WalkyDog until you are used to riding - while the internal shock absorbing system is great, you will still feel the pull of very powerful breeds. I have an 80 lb very powerful Lab and we bike everyday with no problems.
My dog is scared of bikes. Is there any way I can train it to enjoy the WalkyDog? Most dogs immediately will take to the WalkyDog. Here is my suggestion for dogs that are hesitant: First of all, use a dog harness to distribute the weight across the dog's body. Next, hook them up to the WalkyDog and walk next to your bike for a couple of blocks - your dog will associate the WalkyDog as just like going for a normal walk. As you notice them becoming more comfortable, try getting on your bike and riding slowly and then get off and walk again. After a while your dog will likely get the idea and you both will be enjoying a bike ride together! However, if your dog just doesn't like biking, send everything back to us for a full refund. We would never encourage you to push a dog to do something they are not comfortable with and do not enjoy.
How far should I bike my dog at a time? This will vary from dog to dog. My suggestion is to limit the distance at first until your dog builds up stamina - they are just like people in this sense. Here are some things to keep in mind. Do not bike for very long periods of time on pavement - this can wear down your dog's pads and is a special concern on very hot days (just monitor your dog's pads). ALWAYS bring water for your dog and give them breaks to have a drink. Only bike during the coolest parts of the day.
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My Dog is powerful, will he be able to make the WalkyDog twist on the seatpost? Some customers with very powerful dogs have mentioned that their dog is so strong that it caused the WalkyDog to twist slightly on the seatpost. There are several solutions to this issue. The most common is to simply remove the rubber seatpost protector that comes with the WalkyDog (as long as you don't mind having metal touching metal). This will allow you to get the WalkyDog as tight as you need it. You may also want to tighten up your seat as well when you do this. We also started carrying a new accessory to prevent forward twisting with powerful pullers. See the Power Puller Accessory Here
What is your return policy? Please see our return and exchange policy on the FAQ page
Can the WalkyDog be used with a regular scooter? Yes - as long as the measurements for the jaw clamp are in the appropriate range.
Why Should I Buy From The Dog Outdoors?
Benefit from our experience. First of all, we believe in and use all of the products we sell. If it didn't meet my standards, it wouldn't be available at The Dog Outdoors. We can personally answer any questions you have because we use the products. We are happy to always be available for questions even long after you have made a purchase. We know how important our customers are to us.
- No where else on the web will you find more information (including videos) about the products we sell. We make every effort to bring the experience of shopping in an actual store to your computer screen and even go beyond that. See our products in use in high definition video, read our buyers guide to help make your decision and if you still have questions contact us 24/7.
- We pride ourselves on being a small business. This allows us to put our own personal touch into your buying experience and give you unparalleled customer service. With few exceptions your order will be packed up and shipped out the very same day by my wife or I. You will get your stuff faster than most any place you shop at online. Let us show you what customer service is all about!
- You are dealing with real people. Not some faceless company sending you products they don't even keep in inventory. Reach out to us and ask us anything. We (our dogs included) won't bite :)
- Your satisfaction is guaranteed. If you are not satisfied with your experience, let us know about it. We will make every reasonable effort to make it right. We want you to be happy!