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Customer Reviews

What Our Customers SayTake a look at what some of our customers have to say about us. If you are interested in just reviews for our bike leashes, Click Here.



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View Reviews Submitted Through Yahoo 3rd Party Survey

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View Personal Emails Sent To Us From Customers

Some of The Personal Emails Customers Have Sent Us:

"Hello Scott, I purchased both of these dog coats (CloudChaser and EzyDog Mission Coat) for several reasons. I wasn't sure which one I liked. I wasn't sure about the size. I wanted to save on shipping.

Both coats arrived amazingly fast. I LOVED both of them. The size is perfect and quality outstanding.

I will be keeping both of them. I look forward to continued business with The Dog Outdoors." - Mary

"Great product, fast shipping and great prices. I also enjoy the videos, will be doing business with you again soon. Thanks, Tim

"Hello! We recently purchased the walky dog, a harness, and the mongrel leash, plus the bungee extension from your site. My husband and I are so impressed with these products that we just had to write and say thank you. If it weren't for your videos showing the walky dog in action, we most likely would not have sprung for the purchase. Seriously, this has saved our relationship with our dog. We adopted our dog about two months ago, and though she was very calm at the shelter, she is actually incredible high energy. She also has a mega tuned in hunting nose and loved to dart off and go crazy over any form of wild life. We were exercising her twice a day, but the walks and jogs just didn't cut it for her. I tried biking her with a regular leash, but she would dart off after squirrels or birds and either cause us to almost crash, or run right under my tire. Both of which were not acceptable. Now with the walky dog, I can easily bike her safely and she loves it. She can run, run, run. (I know it says not to, but I also pull my two yr old in the trailer behind my bike and he loves to cheer her on as she runs.) She is one happy dog, and we are now happy dog owners. The mongrel leash is also perfect to keep her right at my side on walks and the bungee extension allows her some space when I don't need her right close. Plus, the bungee saves my shoulder from ripping out of its socket whenever she picks up the scent of a tiny critter. I am no longer frustrated every time we leave the house with her. Thank you, thank you, thank you!" Sincerely, Shannon

"OMG, Scott! We were sitting here at our dining room table after getting the four kids (and dog!) to bed, trying to order stuff for our Riley from the website, when I sent you my original email. Imagine our TOTAL surprise when I not only received your response, but you tell me that you had updated the website to accept backorders on the WalkyDog! Your crazy-high level of customer service is BEYOND amazing!!! Needless to say, I immediately went back to thedogoutdoors.com and placed my order. : )

I would absolutely love an open-box item (IF you happen to have a 2012 WalkyDog model). Otherwise, sending everything else tomorrow and waiting on the backorder would be wonderful, too! We are all so excited to try out the new “toys” we have ordered!

I have to share my significant other’s response to your email and resolution to the out-of-stock situation… he is an electrical engineer and owns his own controls system integration company. His company, Millennium Control Systems, did over $11 million in sales last year, the bulk of which is SERVICE. Upon reading your reply to me, he said, “Holy crap! Now THAT is superior customer service! Millennium can’t even respond that fast!”

Again, major props to you and Jenny! I will be telling EVERY dog-lover I know about the two of you and your awesome business!" - Tracy

"When I first bought my walky dog, it sat in my garage for a couple months. I was nervous to use it because both my dogs ( a terrier mix and a boxer) are heavy pullers. Last week I started using the walky dog with great success. I do about a mile and a half with each dog daily and we all love it! It tires the dogs out, we get fresh air, and it's not too much work for me. I work 1 hour shifts on my feet so the last thing I want to do when I get home is walk. We love it. Gonna get a few for Christmas presents for friends this year." Brittany

"Scott, Thank you especially for your videos that helped me decide that I actually could install and use the Walky Dog leash correctly.

I was a little dubious about the dog part of the trio though, because although I can ride a bike and I was able to install the Walky Dog bike leash correctly, I was not sure how my 67-pound, 11-month-old, stubborn, male Goldendoodle was going to take to the idea.

Watson was a little unsure but he completed a one-third mile loop around the neighborhood well! It went perfectly! In many ways, I wish I'd done this long time ago when I first found that there was such a rig. However, I am happy that I waited so that I bought it from The Dog Outdoors, a company and Web site that I feel confident buying items from with all the great video instructions and examples of how the items actually work with the dogs!

PLUS I bought one of the Canny No Pull Collars -- and wish that I'd found this 10 months ago -- it would have saved my $800 in trainer fees! Watson is still not totally happy about it after two days and numerous walks, but he is getting the idea that the battle/war is actually over.

Thank you for all the effort you have put into your Web site and for offering quality products that actually work! Sincerely - Cynthia"

"I just wanted to say thank you. Recieved the walkydog yesterday, and have taken both dogs for a run with it. Worked great for dogs of multiple sizes (one dog is a lab mix pup about 10 months old and the other is a border collie/ sheltie at 8 years old.) I loved the control that the walkydog attached to the bike gives vs a leash in my hand. Thank you, and looking forward to do more business with you." - Nikki

"Hi there, Just wanted to say thanks much for the great job you do. Your videos are informative and very helpful. Your goal of feeling like you're in the store checking out the product holds true; after watching your videos I really feel like I have a good grasp on the items. I just ordered an ezy harness and gulpy dog from you today and I came to my decision after watching your videos. I was on the fence about the gulpy dog, however b/c I watched the video I did end up ordering. Additionally your videos cemented my decision to order a Walky Dog. Thanks very much to the both of you. I wish you great success and am totally in love with your business approach!" -Stephanie

"Hey there, Last summer we purchased the walkydog bike attachment and we just love it! the dog loves it more and would run on it until she passed out if we let her. I'm a professional photographer and have my own website, and being such a huge dog lover I frequently post about my dog on my website. I decided to do a video of her using the walkydog attachment to show people who read my blog. The video is finished and I will be posting it on Monday. It's such a killer video and I thought you'd most likely love to see it for yourself!!" -Steff

"I just wanted to tell you what a great site you have. You sell the kind of stuff I'm looking for. All the instructional videos are outstanding. Why others don't do it, is beyond me. I ordered a walky dog and an ezy harness last year for my 1 1/2 yr old Golden Retriever, Summer (after watching your videos). She loves it. I've referred folks to your site and just recently noticed the Dog Tow Leash. What a great design! The walky dog works fine for us but The Dog Tow Leash is just a better design for many reasons. I'm a mechanical engineer, very active and a dog person. I'm jealous of what Mike Leon has done, I live in Orlando too. I was just talking to my dog friends about all the dog products that could be made or improved if I just had the time (or made the time). I wish you great success with your business, you deserve it." -Marty

"I LOVE your WalkyDog leash. Attached are two photos of Bailey girl (Yellow Lab) and I .... our first time with me on the bike "Peddling" (rather than walking with the bike)....I sure hope you forgive me for intruding on your e-mail box with all the photos...." -Debbie

"i am a sixty-four year old, small-framed woman. my dog is a wonderful 80-pound golden doodle.....two years old....with lots of energy and power! i could never give him the quantity or quality of daily exercise that he dearly needed. i saw the walkydog online and thought that it would be the ticket for me. i purchased a small electric bicycle (vatavio), hooked on the walky dog and we are out running together everyday! i have never been even close to being tugged over by him. thanks so much!" -Jude, san luis obispo, california

"Wow, Scott! Thank you so much! I really appreciate your insights and the amount of time you spent answering my questions. I know that I will be able to make the right decision now. And I will for sure spread the word about your site. Thank you for the generous amount of information...I can tell you love what youre doing :) When I get my dog up and biking, I will send you a picture or video or something. Take Care and keep up the great work" -Jessy

"Hi, I just wanted to say thank you for getting my order to me so quickly! I was on my way out to walk my dog after work and thought there was no way my order would have come today but there it was. I LOVE the harness and the leash so much! My dog is pretty big and strong, and I was amazed at the difference when I walked him tonight. Thank you again," -Sara

"Just want to let you know that my dog and I love the WalkyDog bike leash. My dog had no problem running along side the bike on the first try -- she knew exactly what to do and loved being able to run. Thank you again. " -Laura

"Hello Jenny and Scott, My husband and I have been using our WalkyDog bike leashes every day for the past week and a half and can't tell you how much we LOVE them. Our Siberians are running really well with them and we are all having them best time cruising around Big Bear Lake with them. We will send you some photos and hopefully a little video if we get around to it. Anyway, we couldn't be more pleased with our purchase and we are trying to spread the word to the folks up here to get you some more business." Thanks. -Adrianna

"I just got the WalkyDog today about 6pm. I hooked it up, and took my old English sheep dog out for a bike ride- he LOVED IT! I couldn't believe how well he responded to it. You know with a dog this size and a two year old daughter, there is just not enough time or way I can properly exercise him to the full extent he really needs. NOT ANY MORE! The treat was really sweet, good luck with your business I will defiantly be a returning customer. Already had a few people ask about it.. so I am sending business your way! Thank you so much!" - Misty

"Wow..Nobody in my family believed that my Australian Shepard Jack could be contained by anything and was sure I was going to kill myself it I tried to ride my bike with him. This attachment worked perfectly from the 1st first try with no training. My dog is crazy and has more energy than any other pet or human I have ever met. We take him to the dog park and he never tires. This is the only things that has ever worn him out. It's a miracle..Thank you!!" - Carly

"I just wanted to thank you again. I received the clamp. . . . and the dog treat! You're service is the best. And Hunter (my dog) appreciates the exercise... I appreciate the shorter walks since it is getting colder. Take care!" - Nicole

"We love the Walky Dog. In fact, we got two of our daughters each one for their dogs. The dogs go crazy when they see us get out the bikes. We LOVE it! Thanks so much for your time. I think I will purchase the bike tow after the first of the year once I adopt a new pup. Thanks again!!"

"Moses is doing great with the new harness. I adjusted it and he actually likes it. This has got to be the best thing I bought this year. I feel like I have a new walking partner. I told my UPS driver about it he has two labs that like to pull him when walks them. I hope he buy's one from you." - George

"I hope you got my feedback on your website. I hope you make a million bucks because that contraption is awesome!" - Stacey

"You may remember that you asked me to let you know how the Bike Tow Leash worked with my recumbent bicycle and if my large, headstrong, and not very well behaved dog would use the BTL. Have you ever heard the expression "Like a duck to water?" Oh my goodness, he LOVES it! He sees me on my bike and can't wait to go for a run. The BTL keeps him away from the wheels and gears of the bike and controls him when he tries to pull in a different direction. My dog follows me no matter which way I turn. My only issue is that he wants to run faster than I can pedal - - - so I may have to add an electric assist to my bike just to keep up with him ;-). We took some pictures, but it was as night and they did not come out very well. We'll try to take some photos this weekend - I will send them to you if you would like." Thanks, - Jack

"I just received the new leash. Again, Thanks for your great customer care. I would like to give a feed back and let other consumer know how great customer care you did but, I could not find the rating service about your company. I would like to give 10 stars instead 5 stars. I can not wait to ride a bicycle with my dog. (still have few more months to wait) Thanks and have a great fall and winter. Best wishes"

"I got my walkydog a couple of weeks ago. I was a little worried about how my dog would like it and how it would work in New York City! No problems on either front. First of all, my dog loves running A LOT, and it is so safe to use. We have lots of great places to ride that are car free so all is well. Your videos really helped me make a decision and I knew what to expect when I started out with him. Great advice and direction. I did have to tighten my seat post as he is quite the puller:) Thanks a bunch" - Brian

"My one year old Labrador Chance and I absolutely love the WalkyDog. Chance just loves pulling me around the neighborhood. Great product. The EzyDog Padded Dog Harness is great when used with the WalkyDog. Now I'm looking at the flotation device and Cujo Bungee Leash! Keep up the good work guys!" -Landry

"Just wanted to take a moment to thank you for our Walky Dog leash and harness. It came today and my husband and I were excited to see Marley's reaction. She LOVES it!!!! We briefly tried holding her on a loose lead while biking and realized how dangerous that could be, so this is just what we've been looking for. Instalation was so easy! In minutes we were out turning heads and getting lots of smiles from our neighbors. I was taking it slow at first but Marley caught on very quickly and when I looked over at her, she wasn't lagging but pulling me to go faster. I'm sure Marley wants to say thanks too! Wonderful products and fast delivery....you guys are great!" - Rich and Donna

"I was walking my very active Wheaten Terrier, Dugan, after my husband went over the handlebars on his bike and broke his wrist. No, he didnt have the dog with him, that time. Dugan is 10 months old and we picked him up from the pound about 3 months ago. My husband figured out how to "run" him on the bike with a leash, but wouldnt let me even try! I got a new hip about a year ago, and can no longer run like I used to, and now bike for exercise, and this very active puppy needed more than a walk. So while my husband was recouperating, I was relegated to walking Dugan. 1 & 1/2 hrs wasnt even putting a dent in him. Beautiful weather here in Nebraska, but wow, alot of time, and he wasnt even panting. I had a lady pass us on her bike with her dog in tow! I stopped her, asked her what the heck, and she was more than happy to tell me where to find a Walky Dog! Got it UPSd yesterday, and yes, had it attached to my bike in about 5 minutes. I would always ride beside the 2 boys but never could "run" Dugan myself. He thinks its pretty cool that I now can "run" him too! I feel very safe and secure for the both of us, and that confidence travels right down thru the Walky Dog, and allows us both a very enjoyable ride. I could swear Dugan was smiling when we got home! A very happy, very energy depleted, very tired, and well spent little guy. So thank you for your product. I now find myself yelling out the car windows as I pass another bike/leash combo to check out your website! I get alot of "Thank You's". So heres hoping business goes your way!" Sincerely, -Madeleine

"Thank you for the quick response. We used the WalkyDog this evening and our dog loved it and so did we. Thanks again" -Diana

Yahoo Reviews

Yahoo Independent 3rd Party Store Ratings:



Order: 8120
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: OK
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body: Transaction was handled in a very fast, courteous manner. Will definitely recommend them to friends as well as buy from them again.


Order: 8062
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Title:
Body: Very good service. I had a problem with the product, they took care of it right away, no questions, no problems. The way it should be. Other company's could learn from these guys.


Order: 8056
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Order: 7799
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: This was an easy place to get what I needed and they really emphasize their customer service. I would definitely recommend "The Dog Outdoors".


Order: 7567
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Everything was great except for viewing updates through the website. You had to have the email and it would be nice to go through the website to know the status of the purchase/delivery.


Order: 7542
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Excellent Knowledgeable and careful about the products they sell.


Order: 7488
Rating: Good
Comments: Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: OK
Title:
Body: I received the dog tow leash pretty fast. The instructinos on the product itself are way too tiny, but the videos on the site and the site of the creator are very helpful. My only complaint is that "the Dog Outdoors" does not offer the 3 color ooptions available on the creator's site. However, I chose t order here because I was more comfortable with their satisfaction guarantee. I love the product - my dog is probably the best testimony you can get. I own an almost 100 lb GSD and she can be very hyper. She is also EXTREMELY strong, even for her breed. She has lunged several times at other dogs, and has yet to unseat myself or my husband from the bicycle (or even come close for that matter). My only complaint about the product is that the connection at the frame is a little too flexible. There have been a few times when I have stopped the bike that my dog has been able to get herself on the right-hand side (she jumps and gets over to the right and it is hard to get her back). As I said, she is very hyper. I think if the product were a bit stiffer at this junction, it would prohibit so much flesibility in the "leash" itself. However, she has not done this while we were in motion, as it is harder for her and the pressure from the stiffness of the leash really encourages the dog to keep moving with you. If you have a large dog, be prepared that they can, in fact, stop the bike even though tipping it over seems nigh impossible. For example, when we are riding in the desert, if my dog decides she has to go to the bathroom, she simply applies her brakes and the bike begins slowing rapidly. A glance back to her tells me why, and I stop. there is no way you are going to stop this with a large dog. However, it does not cause instability in the bike itself - it simply forces you to stop. I don't think you can beat this product for riding a bike with any dog. I believe it is the best and, most importantly, safest device available.


Order: 7440
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Fantastic service - rushed my order out at the end of the day to get delivery before heading out on my vacation. Videos of products and in action are really great. Scott adn family seem to be real people doing business in a unique and customer friendly manner with value added.


Order: 7122
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: LOVE the Walkydog! When my boxer mix, Shelby sees her harness, she knows she's going for a bike ride! I also ordered the waterbottle for Shelby, so that she has water for her ride. We go about 1/2 hour almost everyday. It's the one time she gets to pull and not be corrected! Also got the leash that straps across the body, haven't used it yet, but plan on it during the REALLY cold days. Laura C


Order: 7103
Rating: Good
Comments: Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body: Ordering was simple, delivery was prompt, and the Bike Tow Lease arrived on time. I wouldn't hesitate to order from The Dog Outdoors again


Order: 6879
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Excellent product, service and price. We couldn't be happier with our purchase!


Order: 6773
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I'm a big fan of The Dog Outdoors. They respond quickly to questions through email. They seem to really care about dogs. And they seem to test out all they sell. I also really like their video tutorials! I would definitely buy from them again!


Order: 6690
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Order: 6626
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Rating: Excellent
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Order: 6282
Rating: Excellent
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Order: 6282
Rating: Excellent
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Order: 6275
Rating: Good
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Ease Of Purchase Rating: Good
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Order: 6251
Rating: Excellent
Comments: Price Rating: Excellent
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Order: 6190
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Great My only complaint is the cost of shipping....maybe out of the DogOutdoors hands....Throughout the year I may want to order several items but, because of shipping costs, I have to wait and place one order rather than several throughout the year. The shipping costs can easily double my order costs...Other than that..love the product...great service!


Order: 6152
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Great Great service-great product!


Order: 6085
Rating: Excellent
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Order: 5937
Rating: Excellent
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Customer Service Rating: Excellent
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Body: Great products. Good prices. Very fast shipping. I am very satisfied and I WILL buy from them again.


Order: 5929
Rating: Excellent
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Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
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Order: 5923
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Customer service is especially great. I will continue to do business with them because I know when I have a problem, they will take care of it.


Order: 5882
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: This merchant cares about their products and the customers who use them and it shows in their communications and actions. If only everyone did business this way!


Order: 5384
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I love this store!!! I recently fell off my bike while trying to walk my dog. I ended up with a horrible bruise on my chest, the Dr. said I could have broken my ribs. Soon after I bought a dog basket, my dog was too big. Very disappointed. When I found The Dog Outdoors Sight I was excited.... I purchased the Walky-dog and the sm dog attachment... I'm soooooo happy this worked out great for us. I love the fact they show us Videos on how to attach it ,and how smooth it makes walking your dog. Thanks' A Million, God~Bless.... Nancy


Order: 5384
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Order: 5713
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Love the videos explaining the merchandise, made it easier for me to choose the right products for me. When I recieved the products (shipping was fast) they were exactly as described and quality is top notch. I will be back to this site whenever I need to make a purchase for me and my dog. I have also been telling my fellow dog lovers about this site.


Order: 5659
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Order: 5582
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Body: We have been using the Easy Dog harness for a few weeks (daily) and prefer it to our other models. Tami like to explore the brushy side-trails and the harness doesn't attract fox-tails. She is a strong puller and I like the performance of the harness.


Order: 5530
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I changed my order at the last minute, and they were able to help me out and still get the whole order sent out. The walky dog is great, I didn't think anything could make my dog tired & this does.


Order: 5387
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Quality products. I purchased the vari leash and mongrel leash. My wife and I love them. It was very easy ordering everything online. Everything came within a week. I am very happy with these guys. Keep it up!


Order: 5387
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: This was my easiest and smoothest online purchase ever!


Order: 5365
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I have had a few great transactions with thedogoutdoors. They are very prompt and friendly. They care about what they sell because they use the products themselves. This is the way it should be done. I wish everyone followed their example.


Order: 5184
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Order: 5130
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Order: 5049
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
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Order: 4859
Rating: Excellent
Comments: Price Rating: Excellent
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Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Good
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Order: 4844
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Great Product - just as described. Fast shipping. I would definitely buy from The Dog Outdoors again!


Order: 4822
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: We love the Dog Outdoors. Great products, good prices. I never thought I would be able to ride my bike with my dog, but now we do it daily, thanks to the Dog Outdoors!


Order: 4803
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Order: 4586
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
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Order: 4551
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body: Got the item with no problems.


Order: 4371
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Order: 4348
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Great product for a great price. Fast shipping. No complaints.


Order: 4343
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Everything went really well. The merchandise is very excellent quality. My order was shipped in a timely manner. I have no complaints. The Dog Outdoors is an excellant company. I would definitely order from this company again.


Order: 3977
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
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Order: 3900
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Very good order experience from an extremely knowledgeable vendor; they only sell what they use. I would highly recommend them for dog owners looking for high quality, unique items for the active dog.


Order: 3893
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
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Order: 3872
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Followed measuring guides & received item as stated.


Order: 3809
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: My shopping experience with the dog outdoors was excellent. I had a question about an item and TDO replied to my email quickly and gave me terrific customer service. TDO has a lot of info about thier products, plus instructional videos on how to use their products. Overall TDO gets a 10 plus rating.


Order: 3750
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
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Order: 3737
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Great personal service. Love the review videos. Fast delivery - faster than a lot of bigger operations. I have a lot more confidence in my purchase feeling like I know the people I am buying from a little bit (as opposed to a faceless corporation), and knowing that they have tested the products on their own dogs. Both items I purchased have worked out great - exactly as advertised.


Order: 3709
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I was worried about my VERY strong lab pulling me over on my bike, but the Walky-Dog bike attachment is a HUGE improvement over holding the leash! My dog tried to chase a cat this morning and she did not pull me down like she would have without the Walky-Dog. I decided to buy from your store because you had such informative videos and information.


Order: 3691
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Very helpful seller. I had questions and they were answered promptly prior to my purchase. My items were exactly as described and very well made. You may find knock-off's for less money but they surely will not have the quality that The Dog Outdoors stands behind. I'll happily be back.


Order: 3623
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: The videos and descriptions are a great help and the shipping was very fast. We're very happy that we found The Dog Outdoors!


Order: 3530
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: My purchase even came with a free doggie biscuit and a personalized thank you note! In the end, I decided to purchase my items (dog harness, lead, and collar light) from "The Dog Outdoors" because of their online videos demonstrating the use of their products on an actual dog. I also felt a sense of security buying through their website. Not to mention, I knew exactly what I was purchasing as a result of the videos. Thank you!!


Order: 3515
Rating: Excellent
Comments: Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I LOVE the Bike Tow Leash I bought - it has been a big solution to a big problem I had in getting the energy out of my strong dog who likes to chase cats. It's been life-changing for both me and my dog; I don't think I'll take an more falls with resulting road rash and black eyes. :) I've been telling my friends; it's so great! They were quick to deliver, and the videos on their site were super-helpful to learn more about the product.


Order: 3429
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:


Order: 3413
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
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Order: 3349
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: These folks are great!!! Thanks, Scott for all your help!


Order: 3292
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Great service. Really like the products. Personal commitment to satisfaction. We will be ordering more from The Dog Outdoors. Thanks, Kim and Glenn


Order: 3240
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I was so pleased with my purchase - they even put doggy bones with bows in the package! I got the EZDOG mongrel leash with two bungee leash extensions for by two labs. I can now walk them with one hand and they immediately stop pulling as soon as they feel the tension on the bungee. I could not be happier. The Dog Outdoors will now be the first place I look for unique and well made items for my dogs. The shipping was fast and well priced compared to other sites I have been to. you can tell that they put a lot of thought and test all of the products that they sell.


Order: 3227
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Good product, good price. Thanks. :O) 2 woofs and a milkbone!!


Order: 3225
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
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Order: 3103
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: This is a great website for outdoor dog products. They use the products with their own dog and post informative details. They also use video to give useful information. Great customer service!


Order: 3001
Rating: Excellent
Comments: Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Wonderful company with genuine concern for canine care and safety. Fast shipment. Quality product.


Order: 2941
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
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Order: 2160
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: They bent over backwards to accommodate our needs and were very helpful with all the little things. Great service from this "mom and pop" operation sure beats the impersonal "treat you as a number" that you get from so many of the "Big Guys". Loved their products too. Art and Chenji
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