Thank you so much for stopping by! Meet the Family!...
Being owners of 2 very active dogs, my wife and I understand how important it is to give them the exercise they need in order for them to be healthy, happy, and well behaved. Our Lab-Pointer mix, Parker, is especially active; so much so that the hour long walks everyday didn't even seem to make a dent in his energy level.
Having full time jobs, we were desperate to find a way to release Parker's energy because we didn't have time to take him to a dog park on the weekdays or spend hours running him. I love bike riding so I started looking into ways to take Parker bike riding. I soon found out just how dangerous using a normal dog leash can be.
There had to be a device out there to safely bike with your dog. After some searching, we came across the Italian made WalkyDog® bicycle dog leash and fell in love. The product was extremely high quality, easy to install, and - best of all - it gave us full control of our dog when bringing him on bike rides. Parker absolutely loves the WalkyDog; and even better, he is worn out in a fraction of the time it would take walking him. My wife and I thought to ourselves that, if we loved it so much, others would too. Our friends and family agreed and that is how The Dog Outdoors was born. Since starting we have added complimentary products and even a new model bike leash. Our goal is to provide the best products and more information than anywhere else about those products. We also had a baby girl named Faye :) This business is helping to allow my wife to stay home with the baby while running the business. I am still working full-time at my day job, but hope to one day break off and expand The Dog Outdoors to a full-time gig. I love running my own business and especially interacting with people like you that are visiting this site. Thank you so much for stopping by!
The Dog Outdoors primarily provides products for active dogs and dogs on-the-move. We only offer products that we have thoroughly tested and use ourselves; our dogs Brinkley and Parker are the test subjects. Our products are innovative, unique, and cannot be found at just any store. Take a look around and let us know what you think. We love getting your feedback. Have fun out there!
Why Shop At The Dog Outdoors
- Benefit from our experience. First of all, we believe in and use all of the products we sell. If it didn't meet my standards, it wouldn't be available at The Dog Outdoors. We can personally answer any questions you have because we use the products. We are happy to always be available for questions even long after you have made a purchase. We know how important our customers are to us.
- No where else on the web will you find more information (including videos) about the products we sell. We make every effort to bring the experience of shopping in an actual store to your computer screen and even go beyond that. See our products in use in high definition video, read our buyers guide to help make your decision and if you still have questions contact us 24/7.
- We pride ourselves on being a small business. This allows us to put our own personal touch into your buying experience and give you unparalleled customer service. With few exceptions your order will be packed up and shipped out the very same day by my wife or I. You will get your stuff faster than most any place you shop at online. Let us show you what customer service is all about!
- You are dealing with real people. Not some faceless company sending you products they don't even keep in inventory. Reach out to us and ask us anything. We (our dogs included) won't bite :)
- Your satisfaction is guranteed. If you are not satisfied with your experience, let us know about it. We will make every reasonable effort to make it right. We want you to be happy!
Our contact information
info@thedogoutdoors.com
Shipping Information
The Dog Outdoors ships through UPS and USPS in the United States. Canadian shipments are sent via USPS only to save our customers money. Canadian shipments usually arrive within 1 to 2 weeks depending on Canadian customs holdup.
Estimated Shipping Times Using Our Standard Flat Rate Shipping Method:
Returns and Exchanges
Please make all returns and exchanges within 30 days of the purchase date. The item must be unused with all packaging intact for full refund. Some items that are used may be eligible for store credit. Items returned after 30 days or are that are not in sellable condition may incur a restocking fee. If an item has a manufacturer defect then we will replace the item or refund your money - no questions asked. We are very reasonable and want you to be happy with your purchase and experience shopping with us. Email us anytime with concerns or questions and we will make it right.
Please email support@thedogoutdoors.com and briefly explain if you want to return or exchange an item and the reason for doing so (if the item is defective we will issue a full refund or send you a replacement).We will promptly send you a return/exchange # within 24 hrs that needs to be included with the item being sent back.
Please include a note with the following information in your return package: Return/exchange #, name, return address, and daytime phone number. List Item(s) for credit or exchange. Also list desired exchange item(s). Sorry - at this time the customer is responsible for return shipping charges unless the item is defective.
Once we receive the item, you will be promptly issued a refund, store credit in some cases, or we will ship out your exchange or replacement.
Please contact us with any other questions info@thedogoutdoors.com
The Dog Outdoors ships through UPS and USPS in the United States. Canadian shipments are sent via USPS only to save our customers money. Canadian shipments usually arrive within 1 to 2 weeks depending on Canadian customs holdup.
Estimated Shipping Times Using Our Standard Flat Rate Shipping Method:
Returns and Exchanges
Please make all returns and exchanges within 30 days of the purchase date. The item must be unused with all packaging intact for full refund. Some items that are used may be eligible for store credit. Items returned after 30 days or are that are not in sellable condition may incur a restocking fee. If an item has a manufacturer defect then we will replace the item or refund your money - no questions asked. We are very reasonable and want you to be happy with your purchase and experience shopping with us. Email us anytime with concerns or questions and we will make it right.
Please email support@thedogoutdoors.com and briefly explain if you want to return or exchange an item and the reason for doing so (if the item is defective we will issue a full refund or send you a replacement).We will promptly send you a return/exchange # within 24 hrs that needs to be included with the item being sent back.
Please include a note with the following information in your return package: Return/exchange #, name, return address, and daytime phone number. List Item(s) for credit or exchange. Also list desired exchange item(s). Sorry - at this time the customer is responsible for return shipping charges unless the item is defective.
Once we receive the item, you will be promptly issued a refund, store credit in some cases, or we will ship out your exchange or replacement.
Please contact us with any other questions info@thedogoutdoors.com
